Why does the app say my email address is already registered?

This indicates we've found an existing account using the same email address you've provided. Don't worry! This doesn't mean someone else has taken your email address. Rather, it's likely you've previously used the MINDBODY® app or registered with another business that utilizes the MINDBODY software.

If you see this message, simply log in using the same email address and password you've used with the MINDBODY app. If you can't remember your password, then tap the Forgot Password? button on the log in screen to generate a password reset email.